Talentverse | Employment Navigation

Privacy Collection Statement

Talentverse (Bizcrew Pty Ltd)

About Talentverse: Talentverse (referred to in this notice as: “we” or “us” or “Talentverse”), will process your personal data in accordance with this data protection notice (such personal data sometimes also referred to as “information”). Except as otherwise set out below, Talentverse is the controller of the personal data (‘controller’ within the meaning of applicable data protection legislation).
Contact Us: If you have any questions in relation to privacy or wish to make an access request or a privacy complaint, please contact the Privacy Officer on the details below during normal office hours 9.00am to 5.30pm Monday to Friday. Our Privacy Officer will contact you within a reasonable time (not exceeding 30 days) after receipt of your request or complaint to discuss your concerns and to outline options regarding how they may be resolved.; General information about privacy may be found at: www.privacy.gov.au and www.oaic.gov.au; DP Officer:; Talentverse Privacy Officer Phone: +61 418 945 072; Email: info@talentverse.com.au
With whom do we share your personal data: We may share your personal data:; With Talentverse clients. Within the scope of our services, including recruitment and provision of temporary work.
With third parties providing HR-related services to use (e.g. payroll service providers).
With third party providers of IT-related services (e.g. we use an external provider to support our IT-infrastructure; e.g. an important part of our software and databases sit in a cloud-environment which is operated by a third party service provider).
With third parties providers of marketing-related services (e.g. we may store your personal data in a cloud-based CRM-application that is hosted and provided by a third party service provider; e.g. when we use a third party service provider to organise an event we may share your personal data with that third party in order to invite you to that event).
With providers of professional services (e.g. to our auditors, our tax advisors, our legal advisors).
With banks and insurers (e.g. in order to pay the salaries of our temporary workers we share some of their personal data with our bank).
With pension funds.
With public authorities (e.g. pursuant to applicable law Talentverse must disclose personal data to the social security authorities and to tax authorities).
With law enforcement authorities, courts and regulatory authorities (e.g. as part of a criminal investigation police services may require us to disclose personal data to them).
We may also disclose your personal data to third parties:: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
If all or a substantial part of our assets are acquired by a third party, in which case the personal data that we hold about you may be one of the transferred assets.
How we will protect your personal data: We have technical and organisational security measures in place to protect your personal data from being accidentally lost, used, altered, destructed, disclosed or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your personal data are governed by Talentverse's rules for information and IT security, data protection and other internal regulations and guidelines applicable to the processing of personal data.; While we have measures in place to protect your personal data, it is important for you to understand that 100% complete security cannot be guaranteed. Accordingly, we have procedures in place to deal with data security incidents and to comply with legal requirements applicable to the detection, handling and notification of personal data breaches.
Your data protection rights: You have the following rights regarding your personal data:; Right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you with the information in this notice.
Right of access: You have the right to access the personal data we keep about you - this is because we want you to be aware of the personal data we have about you and to enable you to verify whether we process your personal data in accordance with applicable data protection laws and regulations.
Right to rectification: If your personal data is inaccurate or incomplete, you have the right to request the rectification of your personal data.
Right to erasure: This is also known as 'the right to be forgotten' and, in simple terms, enables you to request the deletion or removal of your personal data where there is no compelling reason for us to keep it. This is not a general right to erasure, there are exceptions.
Right to restrict processing: You have rights to 'block' or suppress further use of your personal data in certain circumstances. When processing is restricted, we can still store your personal data, but may not use it further. We keep lists of people who have asked for further use of their personal data to be 'blocked' to make sure the restriction is respected in future.
Right to data portability: You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such personal data transferred directly to a third party.
Right to object to processing: You have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests or on public interest grounds; the right to object to processing for direct marketing purposes (including profiling); the right to object to the use of your personal data for scientific or historical research purposes or statistical purposes in certain circumstances.
Right to withdraw consent: If our processing of your personal data is based specifically on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent to our use of your personal data in the context of voluntary employee surveys.
Right to object to automated decision making: You have the right not to be subject to a decision based solely on automated Processing, including profiling, which produces legal effects for you or similarly significantly affects you. Automated decision making takes place when an electronic system uses personal data to make a decision without human intervention. This is not a general right to object, there are exceptions. For example, we are allowed to use automated decision making where it is necessary to perform a contract with you and appropriate measures are in place to safeguard your rights. For further information, see the section “Innovative HR technologies”.; You can exercise your rights by contacting our Privacy Officer to share your concerns. We will handle your request with special care to ensure your rights can be exercised effectively. We may ask you for proof of identity to ensure that we are not sharing your personal data with anyone else but yourself!; You must be aware that, in particular cases (for instance, due to legal requirements) we may not be able to make your request effective right away. In any case, within one month from your request, we will inform you on the actions taken.; You have the right to lodge a complaint with a supervisory data protection authority: info@talentverse.com.au.
Changes to this data protection notice: We may update this notice from time to time. You can see the date on which the last change was made below. We advise you to review this notice on a regular basis so that you are aware of any changes.; This statement was updated on 13 August 2023
Website User: When you visit our website, we collect some information related to your device, your browser and to the way you navigate our content. We may use cookies to collect this personal data.; Cookies are small text files that are saved on your device when you visit our website. Cookies enable the website to remember your actions and preferences (for example, your choice of language) and recognize you when you return, so that we may analyse trends, determine your areas of interest and administer our website in order to speed up the navigation process and to make your site experience more efficient.; What personal data do we collect?; When you visit our website, we gather information that relates to your device, your browser and to the way you navigate our website content, such as:; The Internet Protocol (IP) address of your device
The IP address of your Internet Service Provider
Device screen resolution
Device type (unique device identifiers)
Browser and operating system versions
Geographic location (country only)
Preferred language used to display
The date and time of access to the website
The internet address from which you were directly linked through to our website
The control system that you use
The parts of the website that you visit
The pages of the website that you have visited and the information that you viewed
The hyperlinks you have clicked
The material that you send to or download from our website; If you choose to download our reports or information; or to subscribe to our newsletter news, events and alerts; or submit an inquiry we may ask you to fill out a form with information such as your name, e-mail address, job title and company. From the moment you engage in one of the aforementioned actions, we will be able to relate the information listed above about your device, your browser and to the way you navigate our website content directly to you.
Why do we need your personal data?: Talentverse processes your personal data only for the purposes specified below:; To manage the website and for system administration purposes (e.g. also for diagnosing technical problems, analyse the traffic to our website): based on the legal ground of (a) Legitimate interest of managing our website, marketing and communications strategy;
For web analytics, in order to optimise the user experience (analysing the way our pages are visited, analysing trends, observe and measure how our visitors engage with our website) and the quality of the content provided to you (e.g. job posting): based on the legal ground of (a) Legitimate interest of improving our website, marketing and communications strategy;
If you choose to download our reports or white papers or to subscribe to news, events and alerts, fill in webforms, we will use the information you provide us to send you the content requested, to communicate with you (including, where you agree, to send you related information that might be of interest to you) and to improve our marketing and communication strategy: Talentverse can send whitepapers, newsletters, events and alerts where you have given consent to receive this. If you are no longer interested in these Talentverse messages you are always able to opt-out from receiving such communications;
For managing specific inquiries: based on the legal ground of (a) Legitimate interest of improving our website, marketing and communications strategy;
Cooperating with law enforcement agencies/courts, management of legal disputes/claims: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes;
What personal data do we collect about you?: As a candidate, we collect and process personal data about you such as:; Identification information - we may process your name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken.
CV/resumes and other recruitment information - we may process your CV/resume, work history, information about your skills, your experience and educational background and other relevant information (such as your photograph, interview notes and personal data included in the cover letter or as part of the application process).
Compensation and benefits information - we may process personal data relating to your current compensation and benefits including (without limitation) your current bonus, recurring payments and benefits.
Government issued identifiers - we may process government issued identifiers including (without limitation) the national identification number, social insurance number and social security number, as legally required.
Photographs and video footage - when participating in recruitment-related events, meetings, conferences etc., we may process photographs or videos of you.
Visitor information - when accessing our buildings, we may collect your name, contact details, car plate number, and other identification for security reasons. Where we are legally required to do so we may also ask you to disclose information about your health (including information related to viral infections, flu, etc.) for health and safety reasons.
Information you choose to share with us - we may process additional personal data if you choose to share that with us.; This data may be obtained directly or indirectly from you. In the latter case, we will inform you of the purpose and data sources we use, when we communicate with you in connection with our Services (e.g. to alert you about a job opportunity), or in any event within one month of the time we indirectly obtain your data. The exception is where the provision of this information to you would cause disproportionate efforts. In that case, we may take alternative measures to protect your rights and freedoms.
Why do we need your personal data?: Talentverse processes your personal data only for the purposes specified below:; To provide our Services to you (including matching and proposing you to clients, interviews, assessments). For example, we may process your personal data to recommend jobs to you based on your profile and enable our consultants to provide you with tailored job opportunities, career advice, reskilling options, inclusiveness, suggest additional training where necessary and introduce you to hiring managers: The processing of your data and the use of automated systems is necessary to provide you with the matching services, and is therefore based on (pre-) contractual necessity;
Training and updating of systems/statistical purposes. Some of the systems that we use to provide our Services are based on machine learning technology. In order for that technology to function reliably, it needs to be trained and updated on the basis of existing data. We may also process personal data in an aggregated manner for statistical purposes: Based on our legitimate interest in training and updating our systems. We have implemented mitigating measures to limit the privacy impact, such as de-identification and an easy opt-out in your choices;
Dispute management and litigation: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes;
Compliance with labour, tax and social security laws and other legal or regulatory requirements (e.g. equal opportunity and workplace diversity requirements): Processing is necessary for compliance with employment and social security legal obligations;
Events: Based on our legitimate interest in maintaining a good relationship with our community of candidates and promoting our services by inviting you to our events;
Facilities, security and contingency planning purposes: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include safeguarding and securing our assets, our facilities, our information systems and our people;
To conduct corporate transactions (including mergers, acquisitions and divestments): Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include Talentverse’s interest in developing its business through mergers, acquisitions and divestments;
Temporary Workers: What personal data do we collect about you?; When you are a temporary worker on an assignment at one of our clients, we may process personal data about you such as:; Identification information - your name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken.
Professional information - we may process personal data related to your work including (without limitation) your job title, description and location, your department, professional email address, reporting levels, and employment status (full-time/part-time/etc.).
Financial information - financial information including (without limitation) your bank account number, bank details, VAT number.
Salary information - we may process salary information including (without limitation) recurring payments and benefits, your bonus.
Performance-related information - performance-related information including (without limitation) information on your performance reviews.
Disciplinary information - information relating to disciplinary measures taken against you, if any.
Grievance information - In order to assist in the reporting of grievances and (suspected) misconduct within Talentverse, we have established dedicated channels through which stakeholders may voice concerns, either through local reporting mechanisms in place at the level of the local Talentverse or, for serious misconduct (including whistleblowing), through our Integrity Line, the Talentverse reporting facility. Whenever we receive a grievance report or a report about (suspected) misconduct we may process personal data related to the complainant, the other individuals mentioned in the complaint and the person(s) that is/are subject of the complaint and/or of the investigation into the complaint.
Government issued identifiers - government issued identifiers including (without limitation) the national identification number, social insurance number and social security number, as legally required.
CV/resumes and other recruitment information - your CV/resume and other relevant information (such as your photograph, interview notes and information included in the cover letter or as part of the application process).
Travel and expense data - travel and accommodation information and expenses including (without limitation) travel itineraries, hotel and travel reward cards.
Information you choose to share with us - information you choose to share with us, including (without limitation) information you share when using IT support or calling the helpline, and information about you that may be conveyed by your use of a webcam in communicating with us.
Vehicle information - information about your personal or company car including (without limitation) your licence plate, parking tickets and driving fines.
Photographs and video footage - when participating in external or internal events, meetings, conferences or other events, we may process photographs or videos of you.
Trade union membership - data revealing your trade union membership.
Family and dependent information - information related to your family and dependents including (without limitation) details regarding family composition (names, genders, ages), any "special needs" or education requirements for children or dependents, special needs of elderly parents, emergency contact information.
Information related to identification/access control cards - employee identification and access control cards may contain your name, photograph, employee number and may be linked to other details on record (department, phone number, licence plate).
CCTV footage - we may process footage of you obtained through our use of CCTV surveillance systems.
Survey results - we may process your responses to questions in employee surveys.
Information related to your usage of Talentverse devices, software and access to Talentverse's network - we may process information related to your use of our devices, software and access to our networks, including (without limitation) your browsing history, your use of email, internet and social media, whether at the workplace, on our equipment or otherwise through our networks.
Visitor information - when accessing our buildings, we may collect your name, contact details, car plate number, identification, etc. for security reasons. Where we are legally required to do so we may also ask you to disclose information about your health (including information related to viral infections, flu, etc.) for health and safety reasons.
Special categories of data, such as:
Health-related information - health-related information including (without limitation) injuries and exposure, incident reports, disability, sickness and absences and maternity leave information, as legally required.
Ethnic origin - information revealing your ethnic origin, as legally required.
To the extent we process these special categories of data, we will protect, secure and use that information in a manner consistent with this notice and applicable laws.
Trade sanctions information relating to you - we may verify whether you are a politically exposed person, a specially designated national or otherwise subject to sanctions under applicable laws or regulations.
Why do we need your personal data?: Talentverse processes your personal data only for the purposes specified below:; General HR management and administration purposes (including workforce management): The processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for compliance with employment and social security legal obligations;
Compensation, payroll and expense reimbursement (including reporting and billing to clients): The processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for compliance with employment and social security/tax legal obligations;
Insurance, pension and other benefits: Processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for compliance with employment and social security legal obligations;
Performance management, career development and training: Processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the development and training of employees;
Fleet management: Processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include safeguarding our assets;
Disciplinary and grievance management, investigations, appeals (including managing complaints) and handling reports through Talentverse’s misconduct reporting procedure: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes;
Dispute management and litigation: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes;
Health and safety management: The processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for compliance with employment and social security legal obligations. If not based on the above grounds: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the protection of its employees, company assets, protecting its legal interests and managing legal claims/disputes; or protection of the vital interests of the Data Subjects;
Managing holidays, leaves and other absences: Processing is necessary for the performance of the temporary worker’s employment contract; and Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include improving efficiency in the workplace and the proper conduct of its business;
Compliance with labour, tax and social security laws and other legal or regulatory requirements (e.g. equal opportunity and workplace diversity requirements): Processing is necessary for compliance with employment and compliance with our legal obligations under labor, tax, social security and other laws and regulations;
IT support: Processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include safeguarding our assets and ensuring security of our information systems;
Facilities, security and contingency planning purposes: Processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include safeguarding and securing our assets, our facilities, our information systems and our people;
Network and device usage optimization and related security controls (including company network access and authentication): Processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include safeguarding our assets and ensuring security of our information systems;
Preventing, detecting and investigating fraud and other crimes, and compliance with sanctions regimes (including identification of politically exposed persons, specially designated nationals and screening against sanctions lists): Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes; and/or Processing is necessary to comply with our legal obligations (including when authorities or administrations ask information about a temporary worker);
Emergency and disaster management: Based on a legitimate interest pursued by Talentverse, which includes ensuring the safety of talent; and Where the above ground is not possible because local mandatory law requires so, only in those limited cases may this be based on a consent;
Relocation, mobility and travel management: Processing is necessary for the performance of the temporary worker’s employment contract; and/or Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include improving efficiency in the workplace and the proper conduct of its business;
To monitor and enforce compliance with Talentverse policies and procedures: For the purpose of the legitimate interests pursued by Talentverse, which include safeguarding our assets and ensuring security of our information systems;
To monitor and enforce compliance with legal obligations applicable to us (including the requirements set out in your contract with us): Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes;
Recruitment and staffing: based on the legal grounds of (a) (pre)contractual necessity for our services when matching (e.g. via Terms & Conditions on the website) or when we enter into an employment contract with you we require some data to be able to draw up this contract and to then be able to execute it correctly; (b) If and only if the local process would not amount to a legally binding contractual relationship under (a) or if applicable law prescribes otherwise, the exception could be based on our legitimate interest to build and maintain a relationship; (c) Where (a) and (b) are not possible or local mandatory law requires so, only in those limited cases may this be based on a consent;
Employee surveys, statistical purposes: Based on our legitimate interest to survey our temporary workers so as to better understand their needs, to improve our services and to build and maintain a good relationship with our temporary workers and with the clients our temporary workers work at;
•vents: Based on our legitimate interest to organise events so as to better build and maintain a good relationship with the community of temporary workers and with the clients our temporary workers work at;
To manage memberships of employees to professional associations: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include improving efficiency in the workplace and the proper conduct of its business;
To perform internal and external audits: Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include improving efficiency in the workplace and the proper conduct of its business, including compliance with laws and regulations;
To conduct corporate transactions (including mergers, acquisitions and divestments): Processing is necessary for the purpose of the legitimate interests pursued by Talentverse, which include Talentverse’s interest in developing its business through mergers, acquisitions and divestments;
How long do we keep your personal data?: Your personal data will be kept for 7 years in accordance with our legal obligations. We may keep your personal data longer if necessary in connection with any actual or potential dispute (e.g. we need this personal data to establish or defend legal claims), in which case we will keep your personal data until the end of such dispute; and/or for us to comply with any legal or regulatory obligation (e.g. for tax or pension purposes), in which case we will keep your personal data for as long as required by that obligation.